CSL in Session: Serving Older Adults
July 11, 2023 @ 12:00 pm - 1:00 pm MDT
Session slides (PDF)
More than a third of our customers are older adults (that is, people age 50+), and that number is growing. This training will make you generationally competent so that you can serve older adults in an effective and a respectful manner. Learn about the developmental stages of aging, the personality and neurological changes that happen as we age (hint: your brain does not get worse, it just gets different), the problem of ageism, and the pioneering work that DPL does for this population. This training is a “good news” training that will give you lots to embrace about the process of getting older. Not only will this training make you more effective at working with older adults, it might even help you in your own journey of aging.
About the presenter
Amy is the Manager of Older Adult Services at the Denver Public Library. She has been a librarian for over 12 years, and in that time she has developed a specialization in library programs and services for older adults, for people with Alzheimer’s/dementia, and for caregivers. In her current role, Amy oversees all aspects of library service for people age 50+ in the Denver metro area. She has spearheaded a positive aging approach that is rooted in neurology, psychology, and the social and emotional needs of people as they age. Amy views age as a gift and a time of great growth and importance. At the same time, she recognizes the hard realities of aging, which can include declining health, ageism, and economic and social marginalization. Amy provides information, resources, services, and programs to this age group, and she supports other organizations in their efforts. For her innovative approach, Amy has received a Metro Vision Award from the Denver Regional Council of Government and a Movers & Shakers award from Library Journal.