Libraries Learn

Outreach Series: Session Five - Event Services, Community Conversations, and Feedback Loop
2021-10-05 12:00 - 13:00 (America/Denver)
Session Archive
Session Slides (PPT)
This is the fifth in a series of eight sessions all dedicated to Outreach Librarianship.
Learn about event services, community conversations, and feedback loops that allow you to not only serve your patrons, but also interact with them, engage them, and collect their valuable feedback. This is the fifth session in a series of eight sessions all dedicated to Outreach Librarianship. W
While this session can stand on its own, if you are new to Outreach, please consider viewing all eight sessions.

Foundations of Outreach
Mobile Services
Outreach Services
Virtual Services
Event Services, Community Conversations, and Feedback Loop
Community Partnerships
Collecting Data in Outreach and Community Assessment
Outreach Advocacy

About the presenters:
Rick Medrano is the Patron Services Supervisor for the Erie Community Library Branch of the High Plains Library District. Rick started in libraries in 2010 at the Salida Regional Library before moving to Greeley. At HPLD, he has served in a variety of positions including paging, working in the Virtual Library and Mobile Services department, and as an Outreach Librarian. As an Outreach Librarian, Rick focused on connecting transitional and reentry populations with library services and in formalizing data collection and analysis processes with the MOVE Department. He has passion for serving underrepresented populations, library advocacy, and service evaluation. Rick holds BAs in Sociology and History from the University of Northern Colorado, an MA in Sociology (Applied Emphasis) from the University of Northern Colorado, and an MLS from Emporia State University.
Elena Rosenfeld serves as the Community Engagement & Strategies Manager for the High Plains Library District. When looking at partnership opportunities, she pulls from past work experiences as a Children’s Librarian, Department Head, Library Manager, and Associate Director in various library environments. When not at work and not at home playing computer games, you might find Elena hiking around the state or in other countries where there are nifty views and animals to be seen.

Carolyn Valencia (she/her/ella) is an Outreach Librarian for the High Plains Library District (HPLD) specializing in early literacy. She identifies as Spanish and Native American. Earning her MLIS in 2019 from Emporia State University and a Bachelor of Arts from Santa Clara University in 1998, Carolyn shares her passion for the arts and multiliteracies (primarily physical and self-literacy) with her diverse community members in Greeley, Colorado. With this life-long passion for physical literacy, Carolyn pursued careers in dance and Bikram Yoga before libraryland. In 2014, she created HPLD’s first yoga storytime and has implemented these at the Colorado Early Education Network Head Starts in Weld County and the Little Learner’s Preschool at the Immigrant and Refugee Center of Northern Colorado. In 2019, she became a certified Stories, Songs, and Stretches!® Facilitator. She strives to provide diverse and inclusive programming to her community as a co-facilitator of Rainbow Storytimes and Let’s Talk About Race Storytimes. Currently, she is working on a 3-month series family book club called Widening the Window. Carolyn celebrates with her tribe and loves rodeos and fire ceremonies.
Brittany Raines is the MOVE Manager at High Plains Library District. She started as a Page in 2013 and then held multiple positions in the Outreach Department. In 2020, she became the Outreach Manager, and, in the summer of 2020, the Events and Experience team was added to the department and the department officially became MOVE (Mobile, Outreach, Virtual and Events/Experiences). Brittany has a B.A. in Sociology and an MLS from Emporia State. She enjoys building data systems to assist in the evaluation of MOVE’s library services. Brittany loves to garden in her free time.

Outreach Series: Session Four - Virtual Services
2021-09-28 12:00 - 13:00
Session Archive
Session Slides (PPT)
This is the fourth in a series of eight sessions all dedicated to Outreach Librarianship.
Learn about how our virtual services function, types of virtual programming, managing a virtual environment, and evaluation of virtual services. This is the fourth session in a series of eight sessions all dedicated to Outreach Librarianship.
While this session can stand on its own, if you are new to Outreach, please consider viewing all eight sessions.

Foundations of Outreach
Mobile Services
Outreach Services
Virtual Services
Event Services, Community Conversations, and Feedback Loop
Community Partnerships
Collecting Data in Outreach and Community Assessment
Outreach Advocacy

About the presenters:
Brittany Raines is the MOVE Manager at High Plains Library District. She started as a Page in 2013 and then held multiple positions in the Outreach Department. In 2020, she became the Outreach Manager, and, in the summer of 2020, the Events and Experience team was added to the department and the department officially became MOVE (Mobile, Outreach, Virtual and Events/Experiences). Brittany has a B.A. in Sociology and an MLS from Emporia State. She enjoys building data systems to assist in the evaluation of MOVE’s library services. Brittany loves to garden in her free time.

Lynde McCaleb is an Outreach Librarian at the High Plains Library District in Weld County, Colorado. She specializes in bookmobile services, teen services, and accessibility services. Lynde received a Bachelor of Arts in English from the University of Northern Colorado and a Master of Library Science from Emporia State University. She loves comic books, Rock ‘n Roll, and is a Slytherin.

Jamie is MOVE’s Virtual Library Supervisor at High Plains Library District. He’s worked nearly every job in libraryland starting as a work-study book shelver at the University of Hawai’i. Jamie earned his M.L.I.S from the University of Denver.

Outreach Series: Session Three - Outreach Services
2021-09-21 12:00 - 13:00
Session archive (Note: The Zoom host lost connectivity during the Q & A, so we lost some content at the very end).
Session slides (PPT)
This is the third in a series of eight sessions all dedicated to Outreach Librarianship.
Learn about the different types of Outreach Services guided by goals and priorities. Learn about a community-driven approach and about creating a direct line of access to patrons for requesting services. This is the third session in a series of eight sessions all dedicated to Outreach Librarianship.
While this session can stand on its own, if you are new to Outreach, please consider viewing all eight sessions.

Foundations of Outreach
Mobile Services
Outreach Services
Virtual Services
Event Services, Community Conversations, and Feedback Loop
Community Partnerships
Collecting Data in Outreach and Community Assessment
Outreach Advocacy

About the presenters:
Brittany Raines is the MOVE Manager at High Plains Library District. She started as a Page in 2013 and then held multiple positions in the Outreach Department. In 2020, she became the Outreach Manager, and, in the summer of 2020, the Events and Experience team was added to the department and the department officially became MOVE (Mobile, Outreach, Virtual and Events/Experiences). Brittany has a B.A. in Sociology and an MLS from Emporia State. She enjoys building data systems to assist in the evaluation of MOVE’s library services. Brittany loves to garden in her free time.

Megan Lowery is the Mobile Services Supervisor in the MOVE department of HPLD. Megan started her library career as a Library Associate substitute in 2015 at the Lincoln Park branch. She quickly worked her way through various positions, including Library Associate at the Riverside Branch and Outreach Librarian. Megan has a B.S. in Rangeland Ecology with a concentration in Restoration Ecology, a M.S. in Rangeland Ecosystem Science, and an MLIS from Texas Women’s University. Libraryland is a second career for Megan, and she has truly found her calling! In her rare spare moment, you will find Megan with a book in her hands or even listening to an audiobook while doing other chores.
Lynde McCaleb is an Outreach Librarian at the High Plains Library District in Weld County, Colorado. She specializes in bookmobile services, teen services, and accessibility services. Lynde received a Bachelor of Arts in English from the University of Northern Colorado and a Master of Library Science from Emporia State University. She loves comic books, Rock ‘n Roll, and is a Slytherin.

Outreach Series: Session Two - Mobile Services
2021-09-14 12:00 - 13:00
Session Archive
Session Slides (PPT)
This is the second in a series of eight sessions all dedicated to Outreach Librarianship.
Learn about the types of mobile library services, purchasing and designing vehicles, staff training, vehicle maintenance, collection maintenance, safety, and on-the-road services. This is the second session in a series of eight sessions all dedicated to Outreach Librarianship.
While this session can stand on its own, if you are new to Outreach, please consider viewing all eight sessions.

Foundations of Outreach
Mobile Services
Outreach Services
Virtual Services
Event Services, Community Conversations, and Feedback Loop
Community Partnerships
Collecting Data in Outreach and Community Assessment
Outreach Advocacy

About the presenters:
Megan Lowery is the Mobile Services Supervisor in the MOVE department of HPLD. Megan started her library career as a Library Associate substitute in 2015 at the Lincoln Park branch. She quickly worked her way through various positions, including Library Associate at the Riverside Branch and Outreach Librarian. Megan has a B.S. in Rangeland Ecology with a concentration in Restoration Ecology, a M.S. in Rangeland Ecosystem Science, and an MLIS from Texas Women’s University. Libraryland is a second career for Megan, and she has truly found her calling! In her rare spare moment, you will find Megan with a book in her hands or even listening to an audiobook while doing other chores.
Lynde McCaleb is an Outreach Librarian at the High Plains Library District in Weld County, Colorado. She specializes in bookmobile services, teen services, and accessibility services. Lynde received a Bachelor of Arts in English from the University of Northern Colorado and a Master of Library Science from Emporia State University. She loves comic books, Rock ‘n Roll, and is a Slytherin.

Outreach Series: Session One - Foundations of Outreach
2021-09-07 12:00 - 13:00
Session Archive
Session slides (PPT)
This is the first in a series of eight sessions all dedicated to Outreach Librarianship.
Learn what Outreach is, why it is important, and how to do it. You will learn about how to make your Outreach efforts successful through setting goals and priorities, evaluating services, and using that information to advocate for continued support from stakeholders.
While this session can stand on its own, if you are new to Outreach, please consider viewing all eight sessions.

Foundations of Outreach
Mobile Services
Outreach Services
Virtual Services
Event Services, Community Conversations, and Feedback Loop
Community Partnerships
Collecting Data in Outreach and Community Assessment
Outreach Advocacy

About the presenters:
Brittany Raines is the MOVE Manager at High Plains Library District. She started as a Page in 2013 and then held multiple positions in the Outreach Department. In 2020, she became the Outreach Manager, and, in the summer of 2020, the Events and Experience team was added to the department and the department officially became MOVE (Mobile, Outreach, Virtual and Events/Experiences). Brittany has a B.A. in Sociology and an MLS from Emporia State. She enjoys building data systems to assist in the evaluation of MOVE’s library services. Brittany loves to garden in her free time.
Rick Medrano is the Patron Services Supervisor for the Erie Community Library Branch of the High Plains Library District. Rick started in libraries in 2010 at the Salida Regional Library before moving to Greeley. At HPLD, he has served in a variety of positions including paging, working in the Virtual Library and Mobile Services department, and as an Outreach Librarian. As an Outreach Librarian, Rick focused on connecting transitional and reentry populations with library services and in formalizing data collection and analysis processes with the MOVE Department. He has passion for serving underrepresented populations, library advocacy, and service evaluation. Rick holds BAs in Sociology and History from the University of Northern Colorado, an MA in Sociology (Applied Emphasis) from the University of Northern Colorado, and an MLS from Emporia State University.
Rosa M. Granado is an Associate Director of MOVE for the High Plains Library District (HPLD) located in northeastern Colorado. She believes that although Outreach is one of the most misunderstood facets of public library services, it is also one of the most rewarding and impactful ways we can serve the community. Rosa started in public libraries as a Page, working her way up to an Outreach Librarian. She served as the HPLD Outreach Manager for three years before moving into her new position. Rosa holds a Bachelor of Science in English from the University of Northern Colorado, a Master of Arts in School Library Instructional Leadership from the University of Colorado, Denver, and a Master of Management and Library Information Sciences from the University of Southern California.

That’s Not What I Meant: Improving Your Online Communication Skills
2021-08-26 12:00 - 13:00
Session archive
Session slides (PPT)
How to Make Virtual Meetings Feel More Real (Video watched during session)
The internet offers a variety of communication channels that most of us are relying on during the Pandemic. Personal relationships aside, poor online communication skills can harm your productivity and effectiveness. This means more emails, phone calls or repeated work when something is misunderstood. In this session we will discuss simple ways to improve your online communication skills with both your co-workers and patrons.

About the presenters

Jean Heilig has been with the Colorado State Library since 2005 and is currently the Fiscal Officer and LSTA Grant Coordinator. Previously, she was Senior Director of Jones e-global library at JonesKnowledge.com where she developed an online academic library. She also held the title of Library Director for Jones International University. She spent four years as a Public Services Librarian in the Helen Fowler Library at the Denver Botanic Gardens. She earned her MLIS from the University of Denver and her MBA from the University of Colorado Denver campus.

Using Courage to Confront Bias
2021-07-22 12:00 - 13:00
Session archive
Session Slides (PDF)

Video 1 – LISTEN: How Do You Respond to Microaggressions?
Video 2 – Asking about Pronouns at Work
Video 3 – Correcting Insensitive Language
Video 4 – Giving Space
Video 5 – Example of Microaggression Toward Natural Hair

Bias is a natural part of the human condition and comes into play in many of our decisions and interactions. We have all experienced bias either personally or directed at others. Responding to bias takes courage. Developing a framework can help us make informed decisions on how to proceed or not. Courage is hard and goes against many of our survival instincts. It can feel risky. But it is how we can positively affect ourselves, our teams, our patrons, our communities, and our libraries. We’ll also explore how to take a stand in a way that is objective, factual, and affirming.
About the presenters

Jean Heilig has been with the Colorado State Library since 2005 and is currently the Fiscal Officer and LSTA Grant Coordinator. Previously, she was Senior Director of Jones e-global library at JonesKnowledge.com where she developed an online academic library. She also held the title of Library Director for Jones International University. She spent four years as a Public Services Librarian in the Helen Fowler Library at the Denver Botanic Gardens. She earned her MLIS from the University of Denver and her MBA from the University of Colorado Denver campus.
Beth Christ
Beth Crist is the Youth & Family Services Consultant for the Colorado State Library. She is passionate about equitable library service (ask me about eliminating overdue fines!), encouraging people to spend more time outside, and supporting all family members at the same time.

Quick Bites - A-B-Cs AND 1-2-3s!: Numeracy & Early Literacy
2021-07-20 12:00 - 12:20
Session archive
Session slides (PPT)
Did you know numeracy actually strengthens print literacy? Modeling early math skill development in your library helps FFN caregivers learn how to encourage numeracy in early childhood.
Come learn with Kate Brunner about the importance of including your 1-2-3s along with the A-B-Cs in early literacy library services and jumpstart your own play-based early math programming.

There’s A Dragon In The Library: D&D For Librarians
2021-06-16 12:00 - 13:00
Note: Unfortunately, we had some connectivity issues today where the speaker was kicked out of Adobe Connect several times. She was able to join back in each time very quickly, and the participants were fabulous and kept the conversation going in chat while she was gone!
Session archive
Session Slides (PDF)
Whether you’re the sort of person who knows the dangers of gelatinous cubes firsthand or have never touched a d20 in your life, this introduction to Dungeons & Dragons for librarians will give you the tools to start your own D&D program!
Join us to discuss the basics of building a collection of circulating D&D sourcebooks, digital tools for facilitating online gameplay, and how to run the game yourself or encourage your patrons to run games in your space.
Sadly, Cheetos and Mountain Dew will not be provided, but you will get valuable information and inspiration to help tap your library into this pop culture phenomenon!
About Emily Embry
Emily Embry got her start in libraries as a teenager, and now the Teen Librarian at Bemis Library in Littleton. When she isn’t running the Teen Deck and offering excellent weekly programs, she enjoys playing games (video, role playing, and board), creating art, and riding on scooters with her partner and their adorable dog.

Getting Past Symptoms to the Root of the Problem: Tools for Root Cause Analysis
2021-05-26 12:00 - 13:00
Session archive
When you have a process problem to resolve, it’s important to be able to distinguish between symptoms and the problem. What’s more, to have any real hope for problem resolution, you need to be able to identify the root cause of the problem. In this interactive session, you will explore six simple tools to help you dive deeper and gather critical clues: Pareto charts, fishbone charts, is/is not analysis, scatter diagrams, problem concentration diagrams, and the five whys.

About Jane Martell
As the customer experience coordinator for the Arapahoe Library District, Jane develops patron satisfaction surveys and metrics, designs service-related training for employees, and manages the patron feedback system. Jane holds a Master of Public Administration and Bachelor of Science in Education and has 30 years of professional experience in business, government, and non-profit organizations. She puts her focus on process improvement, customer service, and innovation to work to ensure that the patrons’ experience is nothing short of…wow!

Let’s Get Digital: How to Bring Your Programs Online
2021-04-20 12:00 - 13:00
Session Archive
Session Slides (PPT)
Resources
Are you tasked with increasing program attendance and reaching a wider audience? Digital platforms can help. In this session you will learn how to use digital platforms to host programs, promote your events and analyze your results.
About Lovely Murrell
Lovely Murrell, a lifelong library lover, has been a paraprofessional with Pueblo City-County Library District for seven years. When she is not developing strategies to help folks navigate social media you can find her online through her Facebook page: Lovely From The Library.

Proactive Advocacy and Communication for Library Trustees and Staff
2021-01-13 15:00 - 16:00
This webinar explores communication tools and strategies for boards and library staff to proactively share consolidated messages about the library.
View the archive.

Executive Function: Building Core Capabilities for Life
2021-01-12 12:00 - 13:00
View the Archive
What is executive function and why is it important? Come learn how to
help children build executive function skills and why these skills are crucial to success
for children and adults. We will go through all areas of executive function, determine
what might work for different ages and practice a little ourselves.
Resources:

Session Slides (PPT)
Video – The marshmallow test
Video- Executive Function: Skills for Life and Learning

About the presenter
Lisa Dengerink is an Early Learning Librarian for the Denver Public Library.

Quick Bites: STEM with Toddlers: Yes You Can! with Kate Brunner
2020-12-22 12:00 - 12:20
Session Archive
Toddlers are natural scientists. Dropping blocks down the stairs? Physics experiment with gravity! Banging pots and pans? An exploration of sound waves! Come learn how to use play-based programming to foster scientific thinking in our youngest library users and how to encourage families and FFNs to embrace the mess of STEAM-powered play.

‘Tis the season for outdoor programs (really?)
2020-12-10 12:00 - 13:00
View the archive

Are you running out of ideas for online programming?
Is your public tired of virtual events?
Cooped up inside, we’re missing the restorative powers of the great outdoors!

Join us for a lively, interactive session that will not only discuss the benefits of outdoor programming (yes, even in winter!), but will also share plenty of great ideas to help you embrace winter by offering new programs in your community.
Ideas to be shared include: Winter StoryWalks, Scavenger Hunts, Outdoor challenges (Who can make the best snow art?), Citizen Science, Nature Play, new collections (Snowshoes, anyone?), and more.
Throughout, we’ll highlight how outdoor winter programs can be done safely, for both
staff and patrons; and how community partnerships can lessen the load, enabling you and your staff to do more.
Resources:

Session Slides (PPT)
Ideas and resources shared during the session (so many ideas!) (Word)
Session Transcript (Word)

About Beth Crist, Noah Lenstra, and Maryann Mori
Beth is the Youth & Family Services Consultant for the Colorado State Library. She is passionate about equitable library service (ask me about eliminating overdue fines!), empowering teens, and creating engaging experiences and spaces for kids of all ages.
Dr. Noah Lenstra started Let’s Move in Libraries in 2016 at the University of North Carolina at Greensboro’s School of Education, where he is an assistant professor of library and information science. His research has been published in numerous peer-reviewed publications, and in June 2020, his book Healthy Living at the Library was published by Libraries Unlimited. In September 2020 he had the privilege of being the keynote speaker at Public Library Victoria’s Fall Symposium “Leap from the Page: Libraries promoting healthy lifestyles.” He is an active member of the Association for Rural and Small Libraries and the Public Library Association. He earned his dissertation in 2016 from the University of Illinois Graduate School of Library and Information Science.
Maryann Mori has presented on a variety of topics at several national library conferences including ALA, ARSL, ALSC, PLA, and The Internet Librarian. She has also been published numerous times in professional journals and books, writing about such topics as teen services, library volunteers, job-related stress, and programming. Formerly Teen Specialist Librarian for the Evansville Vanderburgh Public Library (Indiana) and Director of Waukee Public Library (Iowa), Mori is currently a library consultant for the State Library of Iowa. She completed her MSLIS from the University of Illinois in 2006. In her spare time, she works part-time in a local bike shop and rides any one of her dozen or so bicycles (even in winter!).

Quick Bites: Read with me! Inviting Children into the Reading Experience with Melody Garcia
2020-12-08 12:00 - 12:20
Session archive
Read with Me Handout (PDF)
When you read WITH children, rather than to them, you invite children to participate in the experience of reading and create opportunities for language and cognitive growth. asking questions, making connections, and exploring the pictures are a few ways to invite children to read with you. Modeling this to caregivers at storytime can open up a new world of literacy and language opportunities. We will explore strategies to make your storytelling more interactive, practice creating early literacy tips for caregivers, and discuss how to make this part of every storytime.

Level It Up: Evaluating Beginning Readers
2020-10-27 12:00 - 13:00
View the archive

Have you ever wondered how the heck Beginning Readers are leveled?
Have you ever found a Beginning Reader in your collection that just didn’t seem to match the level to which it was assigned?

The Denver Public Library has been working for the last 18 months to develop a plan to address these issues, and we want to share our work with you! At this informative, fun, hands-on workshop, you’ll become familiar with the criteria and rubric that we developed to level Beginning Readers, and you’ll walk away with copies of these tools for use in evaluating your own collections.
Resources:

Session Slides (PPT)
DPL Rubric (Make own copy of Google sheets)
DPL Beginning Reader Collection Criteria and Rubric Best Practices
Session Transcript (DOCX)

Facilitator: Gigi Pagliarulo and Katie MacKendrick
Katie MacKendrick is a librarian at the Denver Public Library: Hadley Branch Library. She has been with DPL for a little more than two years and received her MSLIS from the University of Illinois at Urbana-Champaign in 2018. She lives in the Denver metro area with her husband and their cat, Lady Penelope, who loves to join them for their video meetings.
Gigi Pagliarulo is a Children’s Librarian for the Denver Public Library. Gigi is especially interested in grade level reading, early literacy, and issues of equity, diversity and inclusion within children’s literature and programming. She has served on the steering committee of Colorado Libraries for Early Literacy, the CLEL Bell Picture Book Award Selection Committee and is a regular contributor to the Guessing Geisel blog.

How Rude! The Price of Incivility in the Workplace
2020-09-15 12:00 - 13:00
View the archive
We all want to come to work and be treated with kindness and respect. However, studies have found that 98% of us have experienced slights, insensitivities and rude behavior in our workplace. The effects of incivility can lead to a loss in staff creativity, deterioration in team spirit and may result in patrons turning away from the library. Come learn tactics staff can use to minimize the effects of rudeness on performance and well-being and strategies managers can use to keep their own behavior in check and to foster civility in others.
Resources

Civility Workbook (Word)
Civility Slides (PPT)
Conversations from chat (PDF)
How to Repair Work Relationships (PDF)
Speaker Transcript (Word) – live transcription

Facilitator: Jean Heilig and Christine Kreger
Jean has been with the Colorado State Library since 2005 and is currently the Fiscal Officer and LSTA Grant Coordinator. Previously, she was Senior Director of Jones e-global library at JonesKnowledge.com where she developed an online academic library. She also held the title of Library Director for Jones International University. She spent four years as a Public Services Librarian in the Helen Fowler Library at the Denver Botanic Gardens. She earned her MLIS from the University of Denver and her MBA from the University of Colorado Denver campus.
Christine Kreger is the Colorado State Library’s first full-time Professional Development Consultant, bringing over 25 years of training and continuing education experience to the table. Early on, she focused on face-to-face instruction, and group presentations, but recently has developed an appreciation for the power of interactive training, both in person and online.

Receptive to Race: Normalizing the Discussion of Race with Children in Libraries
2020-08-27 12:00 - 13:00
View the archive
Research shows that children notice race at a very young age, and often draw erroneous conclusions if no one speaks to them about it. With a focus on story time, programming, collection development and user services, we will discuss and model ways librarians can talk about race and racism in age appropriate ways with children.
Learning Outcomes:

Apply practical tools for discussing race with young children and their caregivers.
Explore children’s services (e.g., collection development, reference, programming) through a racial equity lens.
Understand how to incorporate the discussion of race as a standard early literacy practice.

Resources:

Session Slides (PPT)
Session transcript (Word)
Racially Diverse Books for Preschoolers (Word)
Resource List (Word)
Additional resources shared in chat

Educators for Social Justice Facebook Page
The Numbers are In
Latinxs in Kid Lit
American Indians in Children’s Literature
Diverse Book Finder
Mesa County Library Booklist
A New Ice Cream Truck Song

Facilitator: Becki Loughlin
Becki is a Library Manager at the High Plains Library District

Quick Bites: Windows and Mirrors: Making Diversity a Part of Every Storytime
2020-08-18 12:00 - 12:20
Session Archive
Handout (Word)
All children need diverse books to offer them windows into the experiences of others, and mirrors that reflect their own experiences. Together we will explore how to integrate picture books and music that honor our differences into every storytime theme as well as how to evaluate diverse materials that respect different cultures, lifestyles, and “own voices” literature.

Libraries Prepare to Answer Civil Legal Questions in Times of Crisis
2020-06-11 11:00 - 12:00
In this archived WebJunction webinar, law librarians highlight the most common civil legal issues they are seeing, provide guidance on key ways for public libraries to respond to civil legal needs, and discuss best practices for online reference services.

Sorry….You Just Don’t Fit into our Culture: unconscious bias in hiring decisions
2020-06-10 12:00 - 13:00
View the archive
Are unconscious biases impacting your hiring/promotion process? These biases can cause us to make decisions in favor of one person or group to the detriment of others. Join us to learn how to recognize and eliminate bias in your library’s hiring process.
Learning Outcomes:

Learn the basics of unconscious bias.
Learn the types of unconscious bias that may influence your hiring/ promotion decisions.
Leave with practical ways to reduce bias in your hiring process.

Resources

Session Slides (PPT)
Bias in Hiring Job Description Activity (Word)
Hiring Bias Resources (Word)

Facilitator: Beth Crist and Jean Heilig
Beth Crist is the Youth & Family Services Consultant for the Colorado State Library. She is passionate about equitable library service (ask me about eliminating overdue fines!), encouraging people to spend more time outside, and supporting all family members at the same time.
Jean has been with the Colorado State Library since 2005 and is currently the Fiscal Officer and LSTA Grant Coordinator. Previously, she was Senior Director of Jones e-global library at JonesKnowledge.com where she developed an online academic library. She also held the title of Library Director for Jones International University. She spent four years as a Public Services Librarian in the Helen Fowler Library at the Denver Botanic Gardens. She earned her MLIS from the University of Denver and her MBA from the University of Colorado Denver campus.

Creating Accessible Experiences for All
2020-05-08 10:00 - 23:30
The COVID-19 pandemic has inspired libraries to interact with their communities in many new, innovative ways – especially online!
This archived webinar provide examples of how online library experiences can be made more accessible and enjoyable for all, focusing on inclusive service to individuals who rely on alternative forms of access to auditory and visual information. Participants at various library levels, from virtual storytime providers to leadership, will leave with several ideas for building accessibility into their online programs and services.
This webinar was the result of collaboration by the Colorado Commission for the Deaf, Hard of Hearing, and DeafBlind, the Colorado Talking Book Library, and Colorado Libraries for Early Literacy (CLEL).

Slides (PDF)
YouTube link
Resource List Google doc
Resources List

Phone-a-Story
2020-04-23 12:00 - 13:00
Alberto Pellicer, Program Coordinator for the Denver Public Library (DPL), provided an excellent webinar on DPL’s Phone-a-Story program on Thursday, April 23!
Session archive

Call to Action: Public Libraries and the Opioid Crisis
2020-03-31 09:00 - 10:00
OCLC and the Public Library Association conducted 16 months of research and released a a call to action on how libraries can address the opioid crisis in their communities. This archived webinar provides an overview of this call to action.
Note: You will need to create a free WebJunction login to view this webinar.

Teen Mental Health: In their own words
2020-02-20 12:00 - 13:00
View the archive
Session Slides (PPT)
Video watched during the session:

PBS Kids in Crisis Video

Teen suicide is on the rise nationally, and Colorado’s statistics are higher than many other states. In this interactive session we will highlight this issue by sharing interview clips from teens who have experienced mental health issues, Colorado specific research, and we will brainstorm how libraries can be part of a larger community conversations.

Resources:

PBS Kids in Crisis Video
Community Conversations to Inform Youth Suicide Prevention
2017 Tough Topics
2018 Tough Topics
Tough Topics Fiction
Teen Suicide Session Workbook (DOC)
Chat Transcripts

Risk Factors Chat
Protective Factors Chat
Recommendations Chat
What Role can the Library Play?

Additional Resources Shared

PPLD Tough Topics –
Scarleteen
Below the Surface Dashboard
National Safe Space and find a safe space
Mental Health First Aid
Teen Mental Health First Aid

Facilitators: Beth Crist, Cameron Riesenberger, and Christine Kreger
Beth is the Youth & Family Services Consultant for the Colorado State Library. She is passionate about equitable library service (ask me about eliminating overdue fines!), empowering teens, and creating engaging experiences and spaces for kids of all ages.
Cameron is the Teen Services Outreach Librarian for the Pikes Peak Library District. He coordinates school visits for all the Middle Schools and High Schools in El Paso County.
Christine Kreger is the Colorado State Library’s first full-time Professional Development Consultant, bringing over 25 years of training and continuing education experience to the table. Early on, she focused on face-to-face instruction, and group presentations, but recently has developed an appreciation for the power of interactive training, both in person and online.

Friends with Benefits
2019-12-12 11:00 - 12:00
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No, not those kind of benefits! Join us as we walk you through programming designed to help your teens develop their social and emotional skill set. These skills are important for future success, plus the programs that develop them have a variety of helpful side effects! We’ll talk about programming for all budgets and sizes of libraries, everything from Dungeons & Dragons to a Yo-Yo club! We’ll also show you how your summer reading program can address this issue, plus discuss how to take on reluctant admins who are hesitant to greenlight ‘just for fun’ programs.
Resources:

Session Slides (PPT
Communities that Care – Risk and Protective Factors

Facilitators: Joanna Nelson Rendón and Rebecca Philipsen
Joanna Nelson Rendón is the Director of Young Adult Services for Pikes Peak Library District, Colorado Springs, Colorado. She is the chair for the Colorado Association of Libraries’ Leadership Development Committee. Joanna loves hiking, salsa dancing, and, of course, reading!
Becca Philipsen is a Senior Librarian in Young Adult Services for Pikes Peak Library District, Colorado Springs, Colorado. She is the mom of a 3 year old that keeps her busy, but in her spare time she likes reading, cultivating an encyclopedic knowledge of ‘The Office,’ baking, and hiking with friends.

Unearthing Seed Money: Locating grants to fund your project (The Colorado Edition)
2019-11-14 12:00 - 13:00
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Intimidated by the grant writing process? Start off in the right foot by joining us for a discussion on selecting a funder that shares your library’s vision. Learn about the different types of grants and funders and how to locate the one that best fits your project. Also, hear about the most frequent reasons funders reject proposals.
Discover how to locate and apply for grant funding that will turn your project into a reality!
Resources:

Session Slides (PPT)
Handout (Word)

Facilitator: Jean Heilig
Jean has been with the Colorado State Library since 2005 and is currently the Fiscal Officer and LSTA Grant Coordinator. Previously, she was Senior Director of Jones e-global library at JonesKnowledge.com where she developed an online academic library. She also held the title of Library Director for Jones International University. She spent four years as a Public Services Librarian in the Helen Fowler Library at the Denver Botanic Gardens. She earned her MLIS from the University of Denver and her MBA from the University of Colorado Denver campus.

Advocacy 101: When Advocacy Becomes Second Nature
2019-11-07 15:00 - 16:00
A webinar hosted in collaboration with the Association of Rural and Small Libraries on the basics of library advocacy and how to integrate advocacy into your everyday and into your community relationships.
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Conducting the Reference Interview: How to Ask Better Questions to Make Customers Happy
2019-11-06 12:00 - 13:00
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“Do you have any books on law?”
“I need information on bats.”
Have customers ever asked you general or ambiguous questions like these? How do we connect customers with exactly what they need when the way they ask for something is open to many interpretations?
Enter… the reference interview! The purpose of a reference interview is to find out what a customer wants so library staff can match the information need with the library’s resources.
Join us as we break down the process into simple steps and discuss solutions to common problems. Participants will leave with a 6-step tool kit to asking better questions so customers leave happy.
This class is intended to give an introduction and basic overview of the reference interview. The class is aimed at front-line staff and librarians who want a refresher.
Recommended Pre-Session Reading:

“Are You Pregnant? Can I Have Some Creamer? And Other Questions I Get At The Library”
“A Lot Like Calvinball: Library Work Is Never the Same Game Twice”

Resources
Session Slides (PPT)
Session Handout

Facilitators: Robin Filipczak and Stacey Grijalva
Robin Filipczak is a reference librarian at the Denver Public Library. She has served on the CAL Awards Committee and she is an adjunct professor in the University of Denver LIS program. She recognizes the space between a question and an answer as a space of transformation and she is privileged to work in that space.
Stacey Grijalva is a librarian at the Denver Public Library, responsible for finding answers ranging from what to read next to the welfare status of women in post-war Britain. She never grew out of asking “why” but has since learned better questions. She previously worked for the University of Maryland.
