The Compassionate Librarian
March 26, 2019 @ 12:00 pm - 1:00 pm MDT
Big issues like homelessness, addiction, mental illness, and poverty are at the height of our current conversations, and can sometimes feel overwhelming. You might even start to feel burnt out or afraid to face your customers. This session is going to address ways that you can build your own personal capacity to deal with challenging situations at work, give you the tools to understand how trauma and mental illness might be impacting your patrons, and actionable ways you can avoid compassion fatigue.
- Session Slides (PDF)
Facilitator: Ashley Kazyaka
Ashley Kazyaka is the ideaLAB Program Coordinator at the Denver Public Library.