Welcoming Transgender Customers at Your Library
June 11, 2019 @ 12:00 pm - 1:00 pm MDT
As rights for transgender people continue to be debated, at the library we welcome the youth, adults, and colleagues who are in our communities. Join us to learn how to provide excellent internal and external customer service to transgender individuals at your library. This session will help participants re-frame ideas around gender, give them best practices for serving trans customers, and end with developing strategies to make their libraries trans-inclusive.
- Best Practices (PDF)
- Gender Identity Definitions (PDF)
- Gender Grammar (PDF)
- Session Slides (PDF)
- Additional Resources (PDF)
- Boulder Public Library Restroom Renovations
Facilitators: Adrian Johnson and Bec Czarnecki
Bec is the assistant to the City Librarian at Denver Public Library. When they’re not herding cats or arranging calendars, she works on special projects on a variety of topics. She is passionate about the library’s role in engaging the community and committed to helping it be a welcoming and inclusive space for all.
Adrian works as a Library Program Associate at the Denver Public Library where he teaches computer tech classes, runs summer programming for teens, and shows folks new creative opportunities in the Central library’s makerspace.