CSL in Session: The Science Behind Our Burnout: Compassion Fatigue in Libraries
“Literature shows the growing phenomena of compassion fatigue among professions …
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Topic Tags: Burnout | Compassion fatigue | Vicarious trauma
CSL in Session: Autism Is Welcome Here: The ACCESS Approach to Inclusion
Session archive Session slides (PDF) Handout (PDF) Books mentioned during …
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CSL in Session: Trends & Libraries
Session archive Session Handout (PDF) How do you plan for …
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CSL in Session: Sticky Situations: Patron privacy, and customer service
Session archive Session Handout (PDF) Session Slides (PDF) Privacy and …
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Topic Tags: Customer Service | Intellectual freedom | Privacy
CSL in Session: Playing Well with Others – At Work
Session archive Session handout (PDF) Play Patches (PDF) We all …
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Topic Tags: Creativity | CSL in Session | Play | Productivity | Resilience
CSL in Session: Supporting Students with Invisible Disabilities in the Library Classroom
Session Archive Session Slides (PDF) It is estimated that approximately …
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Science Corners: Going from Eeeeek to Awww!
Session archive Session slides (PDF) Libraries have always been the …
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Topic Tags: Children's Services | Non-traditional | Science | Services and Programming | Young Adult Services
CSL in Session: Serving Older Adults
Session archive Session slides (PDF) More than a third of …
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Topic Tags: Adult Services | CSL in Session | Older Adults | Seniors | Services and Programming
CSL in Session: Dementia 101 for Public Library Staff
Session archive Session slides (PDF) More than 6 million people …
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Topic Tags: Dementia | Older Adults
CSL in Session: Planting Seeds for Success-FULL Focus Groups
Session Archive Session Slides (PDF) Resources (PDF) There are countless …
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CSL in Session: Customer service: From transactions to transformations
Session archive Session Slides (PDF) Transform Playbook (PDF) Libraries and …
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Topic Tags: Customer Service
CSL in Session: Media Mentorship in the Age of COVID: How libraries can help families navigate the challenging world of screen time.
Session Archive Session slides (PDF) Resources For years, librarians have …
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Topic Tags: Digital Literacy | Youth Services
CSL in Session: Managing Implicit Bias in Your Library
Session Archive Session Slides (PDF) Videos watched: Blind Spots: Challenge …
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Topic Tags: Bias | CSL in Session
Working with Tweens: What’s up with these “in-betweeners”?
Session archive Session Slides (PDF) Do you have 9–12-year-olds who …
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Topic Tags: CSL in Session | Tweens | Youth Services
CSL in Session: Learn how a Continuity of Operations Plan Creates a Roadmap to Meet Community Needs No Matter What
Session Archive Session Slides (PDF) Session Handouts (PDF’s) Hazards Hazards …
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Topic Tags: CSL in Session
Building Community Connections Through Collaborative Leadership
Session Archive Handouts Session Slides (PDF) Asset Based Cultural Competence …
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Topic Tags: Collaboration | Leadership | Partnerships
Grow Your Own Library Staff: Creating Professional Development Paths for Non-Degreed Librarians
Session Archive Session Handouts Environmental Scan Worksheet (Word) Outline for …
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Topic Tags: Adult Learning | Professional Development
Why Teams Fail (and How to Foster Success)
Session archive Session Slides Resources Playbook Collaboration and teamwork are …
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Topic Tags: Teams
Creating Online Escape Games with Google Forms
Session archive Session Slides (PDF) Demo Escape Room Demo Back …
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Topic Tags: Programs | Services and Programming
Making the Best of Bad Information
Session archive Session slides We’ve all interacted with patrons who …
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Topic Tags: Information literacy | Media literacy
That’s Not What I Meant: Improving Your Online Communication Skills
Session archive Session slides (PDF) The internet offers a variety …
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Topic Tags: Communication
Using Courage to Confront Bias
Session archive Session Slides (PDF) Bias is a natural part …
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Topic Tags: Bias
There’s A Dragon In The Library: D&D For Librarians
Note: Unfortunately, we had some connectivity issues today where the …
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Topic Tags: Services and Programming
Getting Past Symptoms to the Root of the Problem: Tools for Root Cause Analysis
Session archive Slides When you have a process problem to …
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Topic Tags: Root Cause Analysis