The Hidden Biases of Good People
View the archive Most of us believe that we are …
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Topic Tags: Bias | Customer Service
Library Marketing 1.0: How to successfully market your library without getting another degree
View the archive Join us for an overview of marketing …
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Topic Tags: Marketing
Radical Cataloging: Using alternative subject headings locally to promote inclusiveness and diversity
View the archive Catalogers Sol López and Laura Wright from …
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Topic Tags: Collection Management | Subject Headings
Curating your Best Collection
View the archive When the Denver Public Library implemented Floating …
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Topic Tags: Collection Management
Getting Unstuck: The Secret Life of Procrastinators
View the archive Do you believe you work best under …
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Collection Management Data: Quick and Easy
View the archive Whether you work in a public or …
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Topic Tags: Collection Management
Wake Up! Are you sleepwalking your way through the day?
View the archive Did you know that getting a good …
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Face-to-Face: Creating Constructive Conversations within our Communities
View the archive Everyone seems to be arguing. One glance …
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Topic Tags: Community Engagement | Services and Programming
Promising Practices: Leading From Where You Are: Leadership CAN be Learned.
View the archive Leadership is an necessary skill in all …
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Topic Tags: Leadership
Partnerships with Correctional Libraries
View the archive The incarcerated in Colorado’s youth and adult …
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Topic Tags: Correctional Libraries | Partnerships
Baby-Friendly Libraries
View the archive Of course babies are welcome in your …
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Topic Tags: Children's Services | Early Literacy | Outreach | Partnerships | Services and Programming
When a Patron Needs More Than a Book: Transformation has no due date
View the archive Have you accidentally helped a library patron …
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Topic Tags: Customer Service
Removing Barriers to Access: Eliminating Fines and Fees for a Win-Win for your Library and Community
View the archive Librarians have debated both the philosophy and …
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Topic Tags: Customer Service | Fines
Speaking Finance: Creating a Value-Oriented Marketing Plan for Your Library
View the archive A powerful story about a child discovering a …
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North of 50
View the archive Seniors are a growing segment of the …
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Topic Tags: Older Adults | Services and Programming
Workplace Bullying: words can hurt more than you think
View the archive Remember being bullied in grade school? The …
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Check Out an Experience!
View the archive We all know that libraries are about …
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Topic Tags: Services and Programming
Look at me when I’m talking to you!
View the archive Look at me when I’m talking to …
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Topic Tags: Communication | Customer Service
Growing Readers Together: Early Literacy Services Beyond Your Library
View the archive Your library has a thriving storytime program, …
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Topic Tags: Children's Services | Early Literacy | Outreach | Partnerships | Services and Programming
Learning from Your Patrons: An Introduction to User Research
View the archive User research doesn’t need to be time-consuming …
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Topic Tags: Usability
Library Services: Making the atypical, typical
View the archive Does your library offer unusual services? Is …
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Topic Tags: Autism | Services and Programming
Improving Communication and Relationships at Work with DiSC
View the archive Ever left a meeting frustrated with the …
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Topic Tags: Communication