Lesson 10: Maintaining Safety in Patron Interactions

Name: Unmasking Imposter Syndrome: Navigating Anxiety, Uncertainty, and Systemic Challenges in Librarianship
Start: 2025-10-14T13:00:00-06:00
End: 2025-10-14T14:00:00-06:00

Module 3 goes into detail about trauma- informed principles. Lesson 10 focuses on how to maintain safety when working with patrons.

The resources shared in this video are listed below.

Video length – 3:50 | Lesson Slides (PDF)

Resources

CPI’s Top 10 De-Escalation Tips Revisited

Calming & De-escalation Strategies (video)

Lesson 7: Trauma Informed Principles Module 3 goes into detail about trauma- informed principles. Lesson 7 discusses the 6 steps of trauma-informed care. The resources…
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Lesson 12: Trauma-Informed Supervision Module 4 focuses on how library management can support trauma-informed organizations. Lesson 12 discusses trauma-informed supervision. The resources shared in…