It’s inevitable, at some point in your week you’ll run into one of them. Those people who seem to turn a wonderful day into a dark one. You know these people; they seem to be chronically critical, belligerent, indignant, angry, or just plain rude. But it doesn’t have to be that way for you. Learning tactics for dealing with negative or difficult people will help you survive in the workplace. Join us for this thought provoking session.
Duration: 60 minutes