We Need to Talk: Overcoming the Fear of Having a Difficult Conversation
When faced with having a difficult conversation do you find yourself procrastinating, back peddling, dodging, panicking, or finding yourself filled with dread? Whether the conversation is with staff, a patron, your family, or an annoying neighbor this session will help to move you forward. These conversations don’t have to be difficult if you prepare in advance and leave your emotions out of the equation.
Category: Presentation
Topic Tags: Conflict Resolution
Talking Teen Services: Strengths-Based Relationship Building Panel
Curious about strategies for building meaningful relationships with tweens and …
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Topic Tags: Communication | Conflict Resolution | Social and Emotional Learning | Talking Teen Services | Teen Services | Youth Services
Talking Teen Services: Kids and Teens are Patrons, Too – Restorative Justice and Trauma-Informed Approaches in Public Libraries
How can public libraries be truly inclusive spaces for youth …
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Topic Tags: Bias | Conflict Resolution | Talking Teen Services | Teen Services | Trauma Informed | Wellness | Youth Services
Communication Breakdowns: Tools for Working Through Conflict in the Workplace
Conflict and the breakdown of productive communication is inevitable in …
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Topic Tags: Communication | Conflict Resolution