Need to repair a book in your collection? The Dartmouth …
RDA Series Webinars
The ALA Association for Library Collections & Technical Services has …
Colorado State Library Community Engagement Standard
The community is strengthened through the active facilitation and/or participation …
SABLE 5: Promoting the Collection
The The Idaho Commission for Libraries created an online, self-paced …
Dealing with Conflict
Part 4 of the 4-part Getting Started with Library Customer …
Communication Skills
Part 3 of the 4-part Getting Started with Library Customer …
Approachability and Attitude
Part 2 of the 4-part Getting Started with Library Customer …
Online Tech Training for Staff: Design a Class
Learning Objectives: Use effective class preparation techniques and promote active …
Online Tech Training for Staff: Evaluating Information
Learning Objectives: Consider authority, accuracy, objectivity, and currency when critically …
Online Tech Training for Staff: How Adults Learn
Learning Objectives: Adjust training techniques to accommodate the specific needs …
Online Tech Training for Staff: Dealing with Sticky Situations
Learning objectives: Use a three-step process for dealing with challenging …
Online Tech Training for Staff: Tech Training Tips
Learning objectives: Use effective training techniques when working with patrons, …