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Have you accidentally helped a library patron transform?
Are you ready to be an intentional champion for your library users?
Join us as we explore services that make all the difference. Together, we will share stories of extraordinary library moments and identify common ways library staff help people grow and learn in transformative ways. Walk away with an understanding of how libraries change lives and gain ideas for what you can do to provide more meaningful library services.

Learning Objectives: Use effective class preparation techniques and promote active …

Learning Objectives: Consider authority, accuracy, objectivity, and currency when critically …

Learning Objectives: Adjust training techniques to accommodate the specific needs …

Learning objectives: Use a three-step process for dealing with challenging …

Learning objectives: Use effective training techniques when working with patrons, …

Learning objectives: Become familiar with effective technology resources and tutorials, …

Learning objectives: Assess current level of technology knowledge, and use …

Learning objectives: Apply the reference interview to technology related questions, …

Recommended proficiencies necessary to engage in the digital world Basic …