That’s Not What I Meant: Improving Your Online Communication Skills

The internet offers a variety of communication channels that most of us are relying on during the Pandemic. Personal relationships aside, poor online communication skills can harm your productivity and effectiveness. This means more emails, phone calls or repeated work when something is misunderstood.
Category: Presentation
Topic Tags: Communication
Time Management for Librarians

Overwhelmed by patrons the moment you open your doors? Not sure how you’re going to get everything done while balancing competing demands? Get tips on planning library services and time management strategies to make your correctional library successful and efficient!
Category: Presentation
Topic Tags: Customer Service | Self Care | Time Management
Wake Up! Are You Sleepwalking Your Way Through The Day?

Did you know that getting a good night’s sleep is just as important as eating healthy and exercising? Sleep can help protect your mental health, physical health, quality of life, and safety. The damage from a lack of adequate sleep can occur in an instant (car accident) or over a period of time. Ongoing sleep problems can increase your risk for chronic health problems. It can also affect how well you think, react, work, learn, and get along with others.
Category: Presentation
Topic Tags: Self Care
Improv-ing at the Library: Using improvisational comedy to improve library culture

Kieran Hixon What does improvisational comedy have to do with …
Category: Presentation
Topic Tags: Customer Service
Minds Unlocked: Supporting Intellectual Freedom in Correctional Libraries

Come fill your toolkit with strategies to support intellectual freedom for those you serve with jail or prison outreach. Learn about the realities of correctional censorship, how to develop a policy to answer the toughest challenges, and how you can be a powerful and articulate advocate for your community.
Category: Presentation
Topic Tags: Correctional Libraries | Institutional Libraries | Intellectual Freedom | Policies | Prison
When a Patron Needs More than a Book

Have you accidentally helped a library patron transform?
Are you ready to be an intentional champion for your library users?
Join us as we explore services that make all the difference. Together, we will share stories of extraordinary library moments and identify common ways library staff help people grow and learn in transformative ways. Walk away with an understanding of how libraries change lives and gain ideas for what you can do to provide more meaningful library services.
Category: Presentation
Topic Tags: Customer Service | Staff Training
When You are Engulfed in Flames: Recognizing and Overcoming Job Burnout

Job burnout is a response to stress that leaves you feeling hopeless, powerless, despondent and overwhelmed. But, don’t despair you can do something about it! During this session you’ll learn this doesn’t happen overnight. Our bodies and minds do give us warning signs, and if you know what to look for, you can recognize it before exhaustion and ineffectiveness set in.
Category: Presentation
We Need to Talk: Overcoming the Fear of Having a Difficult Conversation

When faced with having a difficult conversation do you find yourself procrastinating, back peddling, dodging, panicking, or finding yourself filled with dread? Whether the conversation is with staff, a patron, your family, or an annoying neighbor this session will help to move you forward. These conversations don’t have to be difficult if you prepare in advance and leave your emotions out of the equation.
Category: Presentation
Topic Tags: Conflict Resolution
Scouting Possibilities: Intergenerational Programming

Often, library work finds librarians and staff siloed into age-restricted spaces. Intergenerational programs present a challenge to the structures of our physical spaces, collections, and areas of expertise and experience. In this workshop, librarians and staff will discover the value of designing programs for participants of different age groups, traversing generational divides with intentional opportunities to learn from one another and cultivate mutually beneficial relationships.
Category: Presentation
Topic Tags: Adult Services | Children's Services | Intergenerational Programming | Programs | Services and Programming | Young Adult Services | Youth Services
Stay Ready! How to Prepare for Book Complaints in School Libraries

Book complaints and challenges can be scary, overwhelming, and personal. The presenter will walk you through how to leverage your materials selection policy, procedures, and reconsideration process and respond to book complaints with confidence.
Category: Presentation
Topic Tags: Book Challenges | Collection Development | Reconsideration Policy | School Libraries
How to HESTL

Highly Effective Schools Through Libraries (HESTL) is a credentialing program with a dual purpose: (1) recognize outstanding school library programs and (2) provide guidance in school librarianship best practices. The program includes pathways for teacher librarians and library paraprofessionals, and the Colorado State Library provides personalized support to achieve credentials.
Category: Presentation
Topic Tags: HESTL | Highly Effective Schools Through Libraries | School Libraries
Learning from Your Patrons: An Introduction to User Research

User research doesn’t need to be time-consuming or expensive. A single librarian can conduct and analyze simple patron evaluations with technology readily available in nearly any library. Small scale research projects, done at regular intervals, can continuously improve library services, and help you to see your library through your patron’s perspective.
Category: Presentation
Topic Tags: Research | User Experience | UX
Working with WordPress

This session can cover anything from the basics of creating and editing content to more advanced topics such as working with themes and creating a usable site design.
Category: Presentation
Topic Tags: Website Development
Weeding your Website with Basic Google Analytics

This session covers the basics of how Google Analytics works, what terms like users, sessions, and pageviews really mean, and how to get the most meaningful numbers to guide your content weeding decisions.
Category: Presentation
Topic Tags: Website Development
Website Design and Best Practices for Usability

Basic principles for creating clear, easy-to-use websites and web content.
Category: Presentation
Topic Tags: User Experience | UX | Website Development
Tips for Updating your Library Intranet: Creating a Content Management Strategy

Does your website cause extreme anxiety? Are users lost in frustratingly dense pages? Come learn how one project to improve a library intranet can give you tools to enhance your site, from redesign planning to usability testing to content management.
Category: Presentation
Topic Tags: Accessibility | Customer Service | Digital Accessibility
Autism Is Welcome Here: The ACCESS Approach to Inclusion

Transform your public library to support and engage autistic youth! Learn about the unique needs of autistic individuals and listen to feedback gathered from the autism community about their library experiences.
Category: Presentation
Topic Tags: Autism | Children's Services | Customer Service | School Libraries | Youth Services
Data-Informed Advocacy for School Libraries

Data is the love language of decision makers. In this …
Category:
Topic Tags: Advocacy | Data | School Libraries
Demystifying Grants: Finding Money for Your School Library

Learn how to identify grant makers whose funding objectives align …
Category:
Topic Tags: Grants | School Libraries
LiFT: Public Library Fundamentals

Welcome to Public Library Fundamentals. you’ll explore the differences between …
Category: Blog
In Practice: Library Conversations on Prevention

Join fellow library professionals for an open, virtual drop-in session …
Category:
Library Facility Management 101
Welcome to Library Facility Management 101! Join us for an …
Topic Tags: Facilities
Talking Teen Services – Understanding Teens: Intersectional Factors (part 1 of 3)

Understanding Teens is a 3-part Talking Teen Services series facilitated …
Category:
Topic Tags: Equity | Teen | Youth Services
Talking Teen Services – Understanding Teens: Biases and Stereotypes (part 2 of 3)

Understanding Teens is a 3-part Talking Teen Services series facilitated …
Category:
Topic Tags: Bias | Equity | Talking Teen Services | Teen | Youth Services