SABLE 5: Promoting the Collection
The The Idaho Commission for Libraries created an online, self-paced …
Category: Self-Paced Courses
Topic Tags: Cataloging | Collection Management | Merchandising | Reader's Advisory
Weeding Isn’t Sexy, But It Should Be
View the archive Weeding is a lot like Fight Club…we …
Category:
Topic Tags: Collection Management | Weeding
Count Your Impact: Getting Started with Outcome-Based Evaluation
View the archive Your library offers a lot of great …
Category:
Topic Tags: Evaluation
Leading Doesn’t Have to be Loud
View the archive If you’re an introvert, you might assume …
Category:
Topic Tags: Leadership
Helping Homeschoolers
View the archive Public libraries are a natural resource for …
Category:
Topic Tags: Children's Services | Homeschool | Services and Programming
Dealing with Conflict
Part 4 of the 4-part Getting Started with Library Customer …
Category: Self-Paced Courses
Topic Tags: Customer Service
Communication Skills
Part 3 of the 4-part Getting Started with Library Customer …
Category: Self-Paced Courses
Topic Tags: Communication | Customer Service
Approachability and Attitude
Part 2 of the 4-part Getting Started with Library Customer …
Category: Self-Paced Courses
Topic Tags: Customer Service
Online Tech Training for Staff: Design a Class
Learning Objectives: Use effective class preparation techniques and promote active …
Category: Self-Paced Courses
Topic Tags: Adult Learning | Staff Training | Technology
Online Tech Training for Staff: Evaluating Information
Learning Objectives: Consider authority, accuracy, objectivity, and currency when critically …
Category: Self-Paced Courses
Topic Tags: Adult Learning | Staff Training | Technology
Online Tech Training for Staff: How Adults Learn
Learning Objectives: Adjust training techniques to accommodate the specific needs …
Category: Self-Paced Courses
Topic Tags: Adult Learning | Staff Training | Technology
Online Tech Training for Staff: Dealing with Sticky Situations
Learning objectives: Use a three-step process for dealing with challenging …
Category: Self-Paced Courses
Topic Tags: Adult Learning | Customer Service | Staff Training | Technology
Online Tech Training for Staff: Tech Training Tips
Learning objectives: Use effective training techniques when working with patrons, …
Category: Self-Paced Courses
Topic Tags: Adult Learning | Staff Training | Technology | Technology Training
Online Tech Training for Staff: Find Answers
Learning objectives: Become familiar with effective technology resources and tutorials, …
Category: Self-Paced Courses
Topic Tags: Adult Learning | Staff Training | Technology
Online Tech Training for Staff: Proficiency with Technology
Learning objectives: Assess current level of technology knowledge, and use …
Category: Self-Paced Courses
Topic Tags: Adult Learning | Staff Training | Technology
Online Tech Training for Staff: Use a Technology Reference Interview
Learning objectives: Apply the reference interview to technology related questions, …
Category: Self-Paced Courses
Topic Tags: Adult Learning | Reference Interview | Staff Training | Technology
Privacy, Confidentiality, and Intellectual Freedom
Part 1 of the 4-part Getting Started with Library Customer …
Category: Self-Paced Courses
Topic Tags: Confidentiality | Customer Service | Intellectual Freedom | Privacy
Getting Started with Library Customer Service
In this self-directed course, learners will gain a beginning-level understanding …
Category: Self-Paced Courses
Topic Tags: Customer Service
Technology Proficiency Checklist
Recommended proficiencies necessary to engage in the digital world Basic …
Category: Website
Topic Tags: Adult Learning | Staff Training | Technology | Technology Training
Technology Trainer Competencies
Assisting patrons with technology is an increasingly common responsibility for …
Category: Website
Topic Tags: Adult Learning | Technology Training